Mumtaz Pradhan
Duluth Retail Market Leader

Bold Bankers - Make It Happen

Mumtaz Pradhan | Duluth Retail Market Leader | Bold Bankers

Mumtaz Pradhan joins us as the Retail Market Leader at our Duluth location, bringing with her an impressive 25 years of experience in the banking industry.

She began her career at Wachovia Bank, where she spent eight years as a Business Specialist, building strong client relationships and delivering world class customer experience. For the past 17 years, she has been a key contributor at PNC Bank, holding various sales and leadership roles—most recently serving as a Financial Sales Consultant III.

Mumtaz's deep network in Gwinnett County, her passion for customer engagement, and her proven leadership make her a tremendous asset to GBC. We're excited for the energy, insight, and dedication she brings to our company and our clients.

Q&A

Service | Expertise | Relationships

1. What do you love most about being a Retail Market Leader? Being a Retail Market Leader gives me the opportunity to make an impact on my team and my performance resulting in company growth. I enjoy and love to mentor people; seeing them grow and help them be successful gives me happiness. It also gives me the flexibility to spread brand awareness in the community we serve. It's the mix of leadership and growing business which keeps me energized.

2. Why is service such an important aspect of your role at GBC? Service drives sales. Clients will always remember how you treated them when they needed you the most. Being genuine and always eager to help will build trust and long-lasting relationships.

3. How does expertise and continuously learning help your customers achieve success? I truly believe knowledge is power. For me, it is very important to keep myself informed about the new policies and procedures by continuously learning and then using my expertise and experience to understand my client's financial goals and provide appropriate solutions for them.

4. What about building relationships helps your customers with their banking needs? Clients will build relationships with you when they trust you. Trust is very important for a client to discuss their finances with you and once you build a strong relationship, they will follow your advice and let you help them reach their financial goals.

5. What has your banking experience taught you the most? / OR what's your biggest piece of advice? It has taught me to listen and understand the client's needs and prioritize it. Provide the solution which is appropriate for them and to always follow up to make sure you are helping them with their financial needs.

Book time with Mumtaz today!

Your Success is Our Mission

About GBC

Georgia Banking Company (GBC) is a full-service, commercial community bank headquartered in Atlanta, Georgia. GBC's team of veteran bankers know their communities and are focused on leveraging technology to deliver an exceptional service experience to meet the needs of growing businesses and private banking clients. The bank also offers a unique suite of mortgage products to independent mortgage bankers across the nation. Visit GeorgiaBanking.com to learn more.